Terms of Service

Last updated: August 27, 2025

Welcome to Juno Track

These Terms of Service ("Terms") govern your use of Juno Track, our mobile application and related services (collectively, the "Service"). By using Juno Track, you agree to these Terms.

1. Acceptance of Terms

By creating an account or using Juno Track, you confirm that:

You are at least 18 years old (or the age of majority in your jurisdiction)
You have the authority to enter into these Terms
You will comply with all applicable laws and regulations

2. Account Registration

To use Juno Track, you must:

Provide accurate and complete information
Maintain the security of your account credentials
Promptly update any changes to your information
Accept responsibility for all activities under your account

3. Parent/Guardian Responsibilities

As the account holder, you:

Are responsible for all family member accounts you create
Must have parental authority over any children added to your account
Agree to supervise children's use of the Service
Will ensure age-appropriate use of the Service
Control all activity logging, point rules, and reward redemptions
Are responsible for any real-world rewards promised in the app
Must ensure activities and rewards comply with local laws

4. Acceptable Use

You agree not to:

Use the Service for any illegal or unauthorized purpose
Attempt to gain unauthorized access to any part of the Service
Interfere with or disrupt the Service
Upload malicious code or content
Impersonate others or provide false information
Create activities or rewards that are inappropriate, harmful, or illegal
Manipulate point values or activity logs in ways that circumvent app functionality
Share your account with anyone outside your immediate family

5. Intellectual Property

All content and materials in Juno Track, including but not limited to text, graphics, logos, and software, are owned by or licensed to Juno Track, Inc. You may not:

Copy, modify, or distribute our content without permission
Use our trademarks or logos without authorization
Reverse engineer or attempt to extract source code

6. Points System and Rewards

The Juno Track points system operates as follows:

Points have no monetary value and cannot be exchanged for cash
You are responsible for fulfilling any real-world rewards you create
Point balances and activity history are stored securely and sync across devices
We reserve the right to adjust point calculations due to technical issues
Reward redemptions are managed entirely within your family account

7. Mobile App Specific Terms

Additional terms for mobile app usage:

You must download the app through official app stores (Apple App Store, Google Play)
App store terms and conditions also apply to your use
We may push updates that you must install to continue using the Service
Refund requests must be made through the app store where you downloaded the app
Some features require internet connectivity and may not work offline

8. Privacy and Data

Your use of Juno Track is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of information as described in the Privacy Policy.

9. Service Availability and Updates

We strive to keep Juno Track available 24/7, but:

We may take the Service offline for maintenance or updates
Service may be interrupted due to technical issues beyond our control
We may modify or discontinue features with reasonable notice
Your data will be preserved during planned maintenance periods

10. Disclaimers

Juno Track is provided "as is" without warranties of any kind. We do not guarantee that:

The Service will be uninterrupted or error-free
Defects will be corrected
The Service is free of viruses or harmful components
Point calculations will always be 100% accurate
The app will work on all devices or operating system versions

11. Limitation of Liability

To the fullest extent permitted by law, Juno Track, Inc. shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages
Loss of data due to technical issues (though we provide data export tools)
Family disputes arising from use of the points and rewards system
Real-world consequences of rewards or activities you create
Damages exceeding the amount you paid for the Service in the past 12 months

12. Account Suspension and Termination

Account termination works as follows:

You may delete your account anytime through app settings
We may suspend accounts for Terms violations with notice when possible
Serious violations may result in immediate termination
Upon termination, your family data will be deleted according to our Privacy Policy
You can export your data before deleting your account

13. Dispute Resolution

For any disputes arising from these Terms:

First, contact us at legal@junotrack.com to try to resolve the issue
If unresolved, disputes will be settled through binding arbitration in California
You waive the right to participate in class action lawsuits
Small claims court disputes under $5,000 may be filed in your local jurisdiction

14. Changes to Terms

We may modify these Terms at any time. We will:

Post updated Terms on this page with a new "Last updated" date
Notify you of material changes through the app or via email
Provide 30 days notice for significant changes when possible
Continued use after changes constitutes acceptance of new Terms

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal action must be brought in the federal or state courts located in San Francisco County, California.

16. Severability and Entire Agreement

If any part of these Terms is found to be unenforceable, the remaining terms will continue in full effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Juno Track.

17. Contact Information

For questions about these Terms, please contact us at:

Email: legal@junotrack.com
Address: Juno Track, Inc.
123 Family Way
San Francisco, CA 94105