Privacy Policy

Last updated: August 27, 2025

Information We Collect

Account Information

• Email address and password (or Apple Sign-In credentials)
• Parent/guardian name and contact information
• Account creation date and last login

Family Profile Data

• Child names, ages, and custom avatars
• Family preferences and settings
• Color themes and personalization choices

Activity & Points Data

• Custom activities and point rules you create
• Activity logs with timestamps and descriptions
• Points balances and transaction history
• Reward definitions and redemption records

Usage & Technical Data

• Device type, operating system, and app version
• Feature usage patterns and analytics
• Error logs and crash reports for app improvement
• Last sync time across devices

Currently (Beta Waitlist Only)

Right now, we only collect: Your email address, signup date, and basic website analytics (no personal information).

How We Use Your Information

Core App Functionality

• Provide and maintain the Juno Track service
• Sync your family data across all your devices
• Calculate points, track activities, and manage rewards
• Generate progress analytics and insights

Communication

• Send you important service announcements
• Respond to your support requests
• Notify you about app updates or new features
• Currently: Beta launch notifications only

Service Improvement

• Analyze usage patterns to improve features
• Debug issues and improve app performance
• Understand which features families find most valuable

We never: Sell your information, send marketing emails, or share family data with third parties for advertising.

Information Sharing

We do not sell, trade, or rent your personal information. We may share limited information only in these situations:

• Within Your Family: Family members can see shared activity data and points within your account
• Service Providers: Trusted partners who help us operate the app (cloud hosting, authentication)
• Legal Requirements: If required by law or to protect our users' safety
• Business Transfer: In the unlikely event of a merger or acquisition (with the same privacy protections)

Your Privacy Rights

• Access: View all data we have about your family
• Correction: Update or correct any inaccurate information
• Deletion: Delete your account and all family data permanently
• Portability: Export your family's activity data
• Control: Manage what data is collected and how it's used

Contact us at privacy@junotrack.com to exercise any of these rights.

Data Security & Retention

How We Protect Your Data

• Bank-level encryption for all data transmission and storage
• Secure authentication with Apple Sign-In and strong password requirements
• Regular security audits and monitoring
• Restricted access to your data on a need-to-know basis

How Long We Keep Your Data

• Account Data: Until you delete your account
• Activity History: Maintained for service functionality, deleted upon account deletion
• Analytics Data: Anonymized after 24 months
• Support Communications: 3 years for service quality

Children's Privacy

Juno Track is designed for families and requires parent/guardian supervision:

• Parents control all child profiles and data
• Children cannot share data outside the family account
• No social features or communication with other users
• Parents can delete any child's data at any time
• Age-appropriate data handling practices throughout

Our Commitment

Privacy by design. We're building Juno Track from the ground up with family privacy as our top priority. Every feature will be designed to protect your family's information while delivering the best possible experience.

International Users

Juno Track is operated from the United States. If you use our service from outside the U.S., your information will be transferred to, stored, and processed in the United States under this Privacy Policy and U.S. privacy laws.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: privacy@junotrack.com
Address: Juno Track, Inc.
123 Family Way
San Francisco, CA 94105

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on this page with a new "Last updated" date
• Notify you of material changes via email or app notification
• For significant changes, provide 30 days notice before they take effect
• Continued use after changes indicates acceptance of the updated policy